Return & Refund Policy
Our Return Commitment
At JerseyDo, your satisfaction is our priority. Since all products are custom-made and printed on demand, our return policy reflects the unique nature of our products.
Return Eligibility
- Damaged items: Product arrived damaged or defective
- Wrong item: You received a different product than ordered
- Print quality issues: Significant print defects or misprints
- Wrong size: Size received does not match size ordered
Return Window
Contact us within 30 days of receiving your order to be eligible for a return or refund.
How to Request a Return
- Contact us at [email protected] with your order number
- Provide photos of the issue
- Describe the problem in detail
- We will review within 2-3 business days
- If approved, we offer a replacement or full refund
Refund Options
- Full refund: To original payment method within 5-10 business days
- Free replacement: New item shipped at no cost
- Store credit: Credit for future purchases
Non-Returnable Items
- Items without defects (change of mind)
- Items worn, washed, or altered
- Orders with incorrect customer-provided information
Cancellations
Cancellations only possible within 2 hours of placing the order, before production begins.
Contact Us
Email: [email protected] | Response time: within 24 hours
Last updated: March 2026